If you’re using an antenna, you can adjust the placement to improve the signal. In the case of satellite or cable TV, you won’t be able to fix this independently, as this would depend on your service provider. A reinstallation is also a good last resort. If your Internet connection is relatively stable and you’re experiencing pixelation or buffering, you might want to check if the app you’re using has any updates.Ĭheck also our guide to resolve TV buffering.Īpp updates may have updates to some glitches that affect the performance when streaming. That is why video streaming services automatically adapt to the speed of your Internet connection. This issue is not just with streaming platforms but also happens when the signal is weak on the coaxial connection. Pixelation or stuttering on your TV is attributed to weak connections fed to your TV. Here’s more on whether Element TVs are good for gaming. However, if you’re just using your TV as an extermal screen for gaming, this isn’t an issue. If the problem persists, it’s time to take it to a repair center to check on your TV. Remember that a Factory Reset wipes out all your apps and settings, so it’s best to note these so you can quickly restore them after installation. Click on General and press Restore Default.Open the Menu and go to the TV Settings. Usually called a Factory Reset, resetting your TV gives it a clean slate that flushes out your TV of any corrupted or broken files that causes performance issues.įor Element TV, here’s how you reset your TV: If there is sound with another platform, the problem is with the streaming service that’s on mute.īefore taking the TV to a repair specialist, there’s still one more fix to try: resetting the TV.For instance, if you’re having issues with Netflix, you can try other services like Facebook Watch or YouTube to troubleshoot.Try playing another video streaming service and see if audio plays.If there is still no sound, the next thing to check is your streaming platforms: Should there be any devices plugged in, unpair them first and check for any sound.You can check for wireless devices under the audio settings. You may also want to check if any loose connections with your cables and any wireless headphones paired to the TV. Try checking other sources, such as other HDMI ports or the USB port if audio plays.If the TV is not on mute and an external device is plugged into the TV through the HDMI port, ensure that the device is set to output on the TV.These can be fixed quickly, so there’s no need to panic.įirst, check if the TV if it’s set to mute: Element TV Has no SoundĪnother common issue like the black screen, an Element TV without any sound might be caused by different things. It’s best to have a qualified repairman take a look and diagnose. Should the screen remain black, the problem is likely with a component linked to a screen. Unplug the TV from the power source and let it rest for a minute.If the screen is black with other sources, try rebooting your TV: If there’s no signal when set to cable or satellite, but you’re getting pictures on other HDMI sources, then the problem is with your provider.If there’s no image on HDMI, but you’re getting pictures with USB, it’s likely the cable needs replacement.
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